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Renewal Form

Terracom Wireless Annual Wireless Lifeline Recertification

If you have service under a Terracom Wireless Lifeline plan, you are required to re-certify annually that you still participate in a qualifying program and you are eligible for discounted phone service. Recertifying will renew your service with us for an additional year with no changes or additional charges to your current account.

If you fail to recertify within 30 days of being notified, or if Terracom is unable to verify the required Lifeline qualifications, you will be deemed ineligible to further participate in a Terracom Wireless Lifeline program. Your free minute plan will be discontinued at that time and only pre-paid minute plans will be available to you.

30 days before the expiration date of your eligibility, Terracom will send you a text message informing you that you must complete a recertification form. Once you receive that message, please follow the steps below to insure that your information is received on time and accurately.

At any time, if you have moved from the address you originally provided on the initial enrollment form, or need to verify the address, please contact us at the appropriate service number below:

Terracom Customer Service: 1-877-351-4747


Re-certify Instantly Online By Completing The Information Below:

Search Customer
 
Wireless Number 
           OR  
Wireline Number  
Social Security Number  
Date of birth  
 
 

TerraCom Wireless is a Lifeline Phone Service Provider

TerraCom Wireless is a provider of Lifeline, frequently referred to as the free cell phone program. The program provides free cell phone service to eligible participants. Any free cell phone offering is that of TerraCom and not the Lifeline program. See our FAQs page for details.