• Circle TerraCom Wireless on Google+ for Lifeline Free Cell Phone Plan Information
  • Follow Terracom Wireless on Facebook for Information about Lifeline and the Free Cell Phones Program
  • Follow TerraCom Wireless on Twitter for Special Announcements on Free Cell Phone Service
  • Visit TerraCom Wireless on Youtube for Testimonials About Free Wireless Phone Service

Help

 

At TerraCom, we know you have many choices regarding communication products. We believe that what separates us is our neighborhood approach to customer service. We are here to help you with any issue you may have regarding any of our products.

Email
support@terracomwireless.com

For Customer Service:
Call Toll Free 1-888-716-8880

For Sales Information:
Call Toll Free 1-888-716-8880

Phone
Call Toll Free 1-888-716-8880

Calls for Service:
If your wireless service is not working properly, call us and a trained representative will help you.

Lost or Stolen Equipment:
If you lose your handset or have your handset stolen, you are responsible for all charges incurred until TerraCom Wireless is notified of the lost or stolen wireless phone. To report a lost or stolen wireless phone, please contact TerraCom Wireless at the TerraCom America Service Number located above. Upon receiving notice of the lost or stolen phone, TerraCom Wireless will suspend the account immediately. If you do not either activate a new TerraCom Wireless phone or notify us that you have found your wireless phone within 30 days of the suspension of the account, the account will be deactivated and you will lose the TerraCom Wireless phone number.

TerraCom Wireless is a Lifeline Phone Service Provider

TerraCom Wireless is a provider of Lifeline, frequently referred to as the free cell phone program. The program provides free cell phone service to eligible participants. Any free cell phone offering is that of TerraCom and not the Lifeline program. See our FAQs page for details.